Great piece today from McKinsey about managing employee networks. However, the takeaway from this (at least to a student or a non-business person) is such:
As we studied these social and informal networks, we made a surprising discovery: how much information and knowledge flows through them and how little through official hierarchical and matrix structures. As we used surveys and e-mail analysis to map the way employees actually exchange information and knowledge, we concluded that the formal structures of companies, as manifested in their organizational charts, don’t explain how most of their real day-to-day work gets done.
So it’s unfortunate, at a time when the ability to create value increasingly depends on the ideas and intangibles of talented workers, that corporate leaders don’t do far more to harness the power of informal networks.
How are you harnessing the power of your informal networks? It's food for thought...